On-Demand Support Services
P.O. Box 9132
Austin, Texas 78766-9132
Telephone: (512) 897-1482
Facsimile: (512) 852-5912

help@on-demandsupportservices.com

The Basics: Document Management

   We scan (300 dpi), back-up, and save your documents on high-grade(100 year) data CD-ROMs. We offer on-site or off-site service so your files never need leave your facilities. Most jobs can be scheduled around your office hours, which minimizes disruption and inconvenience to yourself, your customers, and your employees.

  We use Adobe Acrobat® 8 Professional so there are never compatibility issues experienced with third-party PDF imaging software. Scanned documents can be password protected and access restricted, keeping sensitive data protected. 

  • On-Site & Off-Site Document Scanning & Indexing

  • Backup & Disaster Recovery Planning

  • Legal, Regulatory, Corporate Policy, & HIPPA Compliance

  • OCR Conversion to Searchable PDF format

  • Create Electronic Forms & Templates

  • Office Technology Consultation & Management Support

  • Electronic Redaction & Electronic Form Creation

Important Facts About Protected Health Information (PHI)

  • Covered entities (entities that must comply with HIPAA requirements) must adopt a written set of privacy procedures;
  • Covered entities that out-source some of their business processes to a third party must ensure that their vendors also have a framework in place to comply with HIPAA requirements;
  • Covered entities are responsible for backing up their data and having disaster recovery procedures in place;
  • Access to health information should be carefully controlled and monitored.